We are happy to provide you with remote access to your work computer. Please follow the below steps to accept your invitation and setup your NinjaRMM account. If you did not receive an invitation email or would like to add remote access to your support subscription please contact our help desk via email@example.com. Our remote access service will allow you to remotely login to your work computer from a personal Windows, Mac, Linux, or Chrome device.
If you have already completed the end-user account setup please skip to the "how to remotely access your computer guide" section for instructions on how to start a remote access session.
- Once you receive the email invitation from NinjaRMM select the red accept invitation button. If your web browser does not open automatically copy and paste the link into your preferred browser.
- Enter a password you would like to use and select submit.
- Select the drop-down and then SMS to configure multi-factor authentication (MFA) for enhanced account security.
- You will receive a one-time verification code via SMS to the phone number registered in our system, enter the verification code and select sign-in. If you do not receive the verification code select resend code. If the phone number shown is not correct please contact our help desk via firstname.lastname@example.org.